Privacy Policy

Who this policy covers

This policy applies to visitors, prospective customers and account holders using RacingAPI.net. For questions about how your personal data is handled, or to make a privacy request, email support@racingapi.net. We provide horse racing data, not a betting service.

Information we collect

When you create an account or contact us, we receive information such as your name, email address, organisation name if supplied, and the contents of your message. Our sign-in provider processes credentials and authentication information. We store account and API-key records; API requests can produce usage and security records, including the endpoint, response status, timing and account identifier.

If you start a subscription, our payment provider handles checkout and card details. We receive customer, subscription and billing status identifiers needed to manage your plan; we do not ask you to enter card numbers into the RacingAPI.net site. Standard server and security logs may also include technical information such as your IP address and browser details.

Why we use it and lawful bases

We use account and billing information to provide your requested service and manage subscriptions (performance of a contract). We use request and security records to apply limits, prevent misuse, troubleshoot incidents and improve reliability (our legitimate interests). We retain information required for accounting, tax and other legal requirements (legal obligation). We use contact-form messages to respond to your enquiry (our legitimate interests or steps taken at your request before entering a contract).

Who handles the information

We use service providers for hosting, authentication, payment processing and support communications. They may process the information needed to deliver those services. Some providers may process information outside the UK; contact us for information about the providers and international transfers relevant to your account. We do not sell your personal information to advertising brokers.

How long we keep it

We retain account and billing information while needed to provide the service and afterwards where necessary for legal obligations, disputes or security. API usage records are kept as needed for metering, troubleshooting and abuse prevention. Support messages are kept as needed to resolve the request and maintain a record of the conversation. There is no single retention period covering every category; email us if you want information about a particular record or wish to request deletion.

Your choices and rights

Depending on the circumstances, you may request access, correction, deletion, restriction, portability or an objection to certain processing. You can update some account details in the dashboard. For other requests, email support@racingapi.net; we may need to verify your identity first. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Security and changes

We restrict account access, use authenticated connections and do not display API-key secrets again after creation. No online service can guarantee absolute security. We may update this policy when the service or its providers change; the revision date on this page identifies the current version.